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Skills
Job description for Global Customer Support at Polygon Bikes
- Responding promptly to customer inquiries under Service Level Agreement (SLA) through various channels in accordance with Standard Operating Procedure (SOP)
- Carry out a good problem solving
- Delivering good answer by considering customer experience to provide professional customer support
- Minimum diploma’s degree (Fresh Graduated are Welcome)
- Proficient understanding of customer support, good problem solving, and customer orientation
- Good time management
- Fluent in English
- Passionate in sports, especially cycling is a plus point
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