
General Manager
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Job description for General Manager at Kloud Connect
We are HIRING: General Manager – Convenience Store Network (Medan, Sumatra)
Our client is rapidly expanding convenience store network in Sumatra, targeting aggressive growth in the next three years. To lead this journey, we seek a dynamic General Manager to oversee operations from Medan, working closely with Deputy GMs for Operations and Store Development. This role reports to the board and requires strong leadership, cultural adaptability, and retail expertise.
𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Drive growth, oversee expansion plans, and align strategies with the board and deputies.
• 𝗠𝗲𝗿𝗰𝗵𝗮𝗻𝗱𝗶𝘀𝗶𝗻𝗴 & 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽𝘀: Optimize product mix, analyze market trends, and lead business development initiatives.
• 𝗦𝘁𝗼𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Plan and execute regional expansion, including location acquisition.
• 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲: Ensure efficient processes, superior customer experience, and KPI achievement across stores.
• 𝗧𝗲𝗮𝗺 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Build and mentor high-performing teams, fostering a positive work culture.
• 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁: Manage budgets, monitor KPIs, and implement cost-saving initiatives.
𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀
• Bachelor’s/Master’s in Business, Retail Management, or related field.
• 10+ years in retail/FMCG leadership, with 5+ years in senior roles.
• Expertise in merchandising, operations, and multicultural settings.
• Based in Medan, with regional travel as needed.
𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱:
• Fluency in Bahasa Indonesia and English; Mandarin is a plus.
- Familiarity with Sumatra's market dynamics.
𝗪𝗵𝘆 𝗝𝗼𝗶𝗻 𝗢𝘂𝗿 𝗖𝗹𝗶𝗲𝗻𝘁?
• Lead a high-potential retail business in a vibrant region.
• Competitive compensation and relocation support.

Professional Efficient Solution to your hiring process.
With a mission of delivering professional commitment to help companies simplify the hiring process, Kloud Connect is a boutique recruitment agency who professionally assists clients in various growing sectors.
We have a team of dedicated professionals who are committed to our mission of helping clients streamline the entire recruitment process, with a varied range of sources. Our team is able to quickly match the best talent with the right opportunity.
Using our unique insights and expertise, we stay ahead of the curve and provide an optimized solution for our clients. Committed to excellence and detail-oriented approach we strive to be a top-notch recruitment agency and we are focused on delivering the highest quality of services.
We are obliged to staying up to date with the latest technology trends and use our extensive database and resources to find competent candidates.
Our goal is to develop long-term relationships with our clients, by consistently providing them with quality candidates that meet their needs.
Gedung Wirausaha Lt. 1 Unit 104, Jl. Hr Rasuna Said Kav. C-5 Setia Budi Jakarta Selatan
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