Job description for General Administrator Part-time at Tempat Belajar
Responsibilities
- Respond to prospective customers' inquiries via WhatsApp, providing accurate information about bootcamp programs and guiding them through the enrollment process.
- Conduct timely follow-ups with prospective customers, nurture leads, and support program enrollments through effective communication and promotional broadcasts
- Generate and manage customer invoices, monitor payment status, follow up on outstanding payments, and maintain accurate financial records.
- Coordinate deferred payment plans, including payment reminders and installment scheduling, in collaboration with relevant stakeholders.
- Maintain accurate customer and enrollment records by updating payment and registration data in internal systems and spreadsheets.
- Support administrative and operational tasks related to customer support and enrollment processes.
Qualifications
- Willing to work from the office (WFO) in Sleman, Yogyakarta.
- Open to penultimate-year students, final-year students, or fresh graduates.
- Available to work part-time, including evening shifts and weekends.
- Excellent written communication and interpersonal skills, with the ability to respond promptly, build rapport, and guide prospective customers throughout the enrollment process.
- Comfortable conducting follow-ups, nurturing leads, and handling customer concerns to support enrollment conversions.
- Strong organizational skills with the ability to manage multiple conversations and administrative tasks simultaneously.
- Detail-oriented with the ability to maintain accurate customer records, financial documentation, and administrative data.
