Job description for Frontliner for Padel at Borneo Pasifik Global
Background:
PT Borneo Pasifik Global is currently expanding into the Sport & Lifestyle industry, with a focus on Padel through YOLO Padel & Lifestyle.
YOLO Padel & Lifestyle currently has 3 locations across Jakarta: Slipi, Pluit, and Lebak Bulus.
If you're passionate about the Sport & Lifestyle industry and interested in working in the Padel scene, we're currently looking for a Frontliner
Requirements:
- Into padel and able to play padel.
- Friendly, cheerful, and approachable.
- Strong service mindset and enjoy interacting with customers.
- Good communication and interpersonal skills.
- Willing to work shifts, weekends, and public holidays.
Job Descriptions:
- Greet and welcome guests/members at the venue.
- Escort guests to their booked court.
- Provide on-site customer service and assist with customer needs.
- Handle customer inquiries, requests, and complaints directly at the venue.
- Perform upselling & cross-selling of membership, F&B, merchandise, promotions, and other services.
- Build good relationships with members and create a positive customer experience.
- Support venue operations and coordinate with the team to ensure smooth customer experience.
