Job description for Front Office Supervisor at TRM Hospitality
Front Office Supervisor
Placement: Nirwana Beach Resort | Candidasa, Karangasem, Bali, Indonesia
Join TRM Hospitality, a leading hospitality management company operating five distinctive brands across Bali. We are passionate about delivering authentic guest experiences by combining Balinese hospitality with modern comfort, and we're looking for talented individuals to grow with us.
Key Responsibilities:
* Manage daily front office and reception operations.
* Ensure smooth check-in and check-out processes.
* Handle hotel reservations and maintain accurate guest records.
* Deliver outstanding customer service and respond to guest inquiries.
* Support front office operations and team performance.
* Assist with event coordination and maintain the presentation of public areas.
* Ensure compliance with company policies and service standards.
Qualifications:
* Associate Degree or equivalent.
* 1–3 years of experience in hotel reception, front office, reservations, or customer service.
* Strong communication, organizational, and interpersonal skills.
* Detail-oriented with the ability to work well in a team.
* Proficient in Microsoft Office is an advantage.
* Passionate about hospitality with a positive, service-oriented attitude.
* Willing to be placed in Candidasa, Karangasem, Bali.
Join our team and help create memorable experiences for guests while growing your career with TRM Hospitality.
