Job description for Front Office Staff at Bali Staff Solutions
Front Office Staff – Coworking Space
Location: Pererenan, Bali
Our client, a coworking space located in Pererenan, Bali, is looking for a friendly, communicative, and service-oriented Front Office Staff to join their team.
The ideal candidate enjoys interacting with people, has strong English communication skills, and is passionate about providing excellent customer service in an international working environment.
Responsibilities:
- Welcome and greet members, guests, and visitors in a friendly and professional manner.
- Explain coworking facilities, membership options, pricing, and available packages to prospective and existing members.
- Respond to inquiries and provide clear information about the coworking space's services and facilities.
- Assist with new member registrations and update membership details in the coworking management system, such as Archie.
- Handle daily administrative tasks and maintain accurate member records.
- Support daily front office operations to ensure a smooth and positive member experience.
- Communicate with members and coordinate with the internal team to address requests, feedback, or concerns.
Requirements:
- Good written and verbal communication skills in English.
- Friendly, approachable, and service-oriented personality.
- Previous experience in customer service, front office, hospitality, administration, or a similar role is preferred.
- Confident communicating with international members, as most members are foreigners.
- Good organisational and administrative skills, with strong attention to detail.
- Comfortable using computers and willing to learn new software systems.
- Proactive, organised, responsible, and able to work independently as well as in a team.
- Currently based in Bali, preferably in Pererenan or the surrounding areas.
- Balinese local candidates are preferred.
