Job description for Front Office Staff / Driver at Enso Bali
Front Office Duties:
- Handle guest check-ins and check-outs.
- Manage reservations (via phone, email, or walk-ins).
- Provide information regarding hotel/villa facilities and local attractions.
- Handle guest inquiries or complaints professionally.
- Prepare daily front office reports.
Driver / Operational Duties:
- Pick up and drop off guests (airport transfers or city tours).
- Maintain the cleanliness and maintenance of operational vehicles.
- Ensure guest safety during transit.
- Assist with guest luggage when necessary.
