Job description for Front Office Representative (Gatsu Branch) at THE ISLAND SPORTS CLUB
Join Our Team at The Island Sports Club
Are you passionate about hospitality, customer service, and creating memorable guest experiences? Do you enjoy working in a vibrant environment where sports, wellness, and community come together?
The Island Sports Club is looking for a friendly, professional, and service-oriented Front Office Staff to join our growing team.
About Us
The Island Sports Club is Bali’s premier destination for padel, fitness, wellness, and community lifestyle experiences. Operating across several beautiful locations including Cemagi, Berawa, Uluwatu, and Gili T, and we will open the new Branch at Gatsu (Denpasar). We aim to create a welcoming environment where members and guests can connect through sports, wellness, and social activities.
Qualifications
- Male/Female, maximum 30 years old
- Minimum graduate from Vocational High School or Diploma
- Minimum 1 year of experience in a similar position
- Good communication and interpersonal skills
- Disciplined, responsible, and well-organized
- Able to join immediately
- Positive attitude, service-oriented, and passionate about hospitality
- Willing to be placed at the Gatsu branch
- Must be based in Bali
What We’re Looking For
- Friendly and welcoming personality
- Professional appearance and attitude
- Strong customer service mindset
- Able to handle guest inquiries and reservations efficiently
- Comfortable working in a fast-paced environment
- Able to work independently and as part of a team
- Basic administrative and computer skills are a plus
Key Responsibilities
As a Front Office Staff member, you will become the first point of contact for our members and guests.
- Welcome and assist members and guests in a professional and friendly manner
- Handle check-ins, bookings, and customer inquiries
- Provide information about club facilities, services, and events
- Manage phone calls, WhatsApp inquiries, and reservations
- Ensure the reception and front office area remain clean and organized
- Coordinate with other departments to ensure smooth daily operations
- Assist in maintaining excellent customer satisfaction and guest experience
What We Offer
- A supportive and energetic work environment
- Opportunity to work in one of Bali’s leading sports and wellness communities
- Competitive salary based on experience
- Opportunity to be involved in exciting tournaments and community events
Be part of a growing lifestyle and sports community in Bali.
We look forward to welcoming passionate individuals to our team!
