Job description for Front Office Receptionist (area Bali) at Abian Harmony Hotel
Qualifications:
- Minimum High School diploma or equivalent.
- At least 1 year of relevant experience as a Receptionist.
- Fluency in English (both spoken and written) to assist international guests.
- Proficient in operating Front Office Systems (PMS, Reservation Software, or Booking Management tools).
- Excellent communication and interpersonal skills.
- Professional appearance and service-oriented attitude.
- Basic computer literacy (Ms. Office).
Responsibilities:
- Manage guest arrivals, departures, and bookings using the Front Office System.
- Communicate effectively with local and international guests to provide information and assistance.
- Ensure all guest data and transactions are accurately recorded in the system.
- Handle phone calls and inquiries professionally in both Indonesian and English.
- Maintain a clean and tidy reception area.
