Front Office (Domisili Gili Air)

Pink Hotels is a growing hospitality brand committed to delivering exceptional service and memorable experiences to guests. Located in the scenic area of Pemenang, Kabupaten Lombok Utara, Nusa Tenggara Barat, we take pride in our warm, welcoming environment and dedication to quality. As we continue to expand our operations, we are seeking a dedicated and friendly individual to join our team as a Receptionist and Front Office staff member. This role is essential to ensuring that every guest feels valued and well taken care of, and we are excited to find someone who shares our passion for hospitality.

The Receptionist and Front Office role involves managing guest check-ins and check-outs, answering phone calls, providing information about hotel services, and assisting with booking requests. The position also includes handling front desk operations, coordinating with other departments, and maintaining a clean and organized reception area. Additionally, the candidate will be responsible for supporting events and meetings by managing conference and restaurant receptions, ensuring smooth communication between guests and staff, and addressing any guest concerns promptly and professionally.

We are looking for candidates who have completed SMA/SMK education and have between 1 and 3 years of experience in a similar role. Strong skills in reception consultation, problem solving, scheduling, customer engagement, and both conference and restaurant reception are required. A positive attitude, excellent communication abilities, and a willingness to learn and grow with the team are highly valued. If you are passionate about hospitality and eager to contribute to a dynamic and friendly work environment, we encourage you to apply.