Job description for FRONT OFFICE (Daily Worker) at La Boutique Villas Seminyak
We are looking for a professional, service-oriented, and detail-driven Front Office team member to join our hospitality team and create exceptional guest experiences from arrival to departure.
Job Responsibilities
- Welcome and assist guests with check-in and check-out processes
- Handle reservations, guest inquiries, and daily communication professionally
- Ensure smooth front office operations and excellent guest service standards
- Coordinate with Housekeeping, Engineering, and other departments to support guest needs
- Manage guest requests, complaints, and follow-up actions effectively
- Process payments and maintain accurate transaction records
- Update and maintain reservation and guest information systems
- Provide information regarding villa facilities, services, and local recommendations
- Ensure lobby and reception areas remain organized and presentable
Requirements
- Minimum 1 year experience in Front Office, Receptionist, Guest Service, or related hospitality role
- Experience in hotel or villa operations is preferred
- Good communication skills in English (additional languages are a plus)
- Familiar with reservation systems and basic administrative tasks
- Strong customer service mindset and problem-solving ability
- Well-groomed, organized, and detail-oriented
- Able to work independently and as part of a team
- Willing to work in shifts
- Bali-based candidates are preferred
- Available to join immediately
Preferred Skills
- Guest Relations
- Reservation Handling
- Communication & Coordination
- Administrative Skills
- Hospitality Service Standards
What We Offer
- Daily Worker Fee IDR 135.000 / day
- Positive working environment
