Job description for Front Office - Campaign Support at Ubiklan
As Ubiklan’s first point of contact, you will welcome and assist our driver partners, from registration through check-in. You will also support administration and payments alongside the Campaign Operations team, ensuring every campaign runs smoothly and is well-documented.
Responsibilities:
- Greet and serve driver partners in a friendly and professional manner
- Answer drivers’ questions about campaign programs, schedules, terms, and payments, and handle complaints promptly
- Assist with new driver registration and guide drivers through the check-in process
- Input and update campaign and driver data in internal systems (dashboards, spreadsheets)
- Monitor campaign progress and prepare daily/weekly reports
- Ensure driver administration and payments run smoothly and on time
- Coordinate with the sales and finance teams regarding campaign data and status
- Assist with front office opening/closing and support other operational tasks as needed
Qualifications:
- Ready to join ASAP
- Domiciled in West Jakarta / South Tangerang
- Diploma or Bachelor’s degree (fresh graduates are welcome) in Administration, Management, Communications, or related fields
- Proficient in Google Workspace (Sheets, Docs, Drive)
- Detail-oriented, organized, and able to meet deadlines
- Strong communication skills, friendly, patient, and a team player
- Interest in advertising or media industries is a plus
