Job description for Front Office Billy Pilates Nusa Dua at Gong Agency
FRONT OFFICE BILLY PILATES NUSA DUA
Work in Bali – Placement in Nusa Dua Area
What You'll Do:
- Greet and welcome clients with a friendly and professional attitude
- Handle bookings, phone calls, WhatsApp, and email inquiries
- Assist with managing class schedules and client appointments
- Process payments and membership registrations
- Promote studio programs, classes, and membership packages
- Assist with membership sales and marketing activities
- Maintain good relationships with clients and provide excellent customer service
- Support daily front office and studio operations
Qualifications:
- Female
- Age 21–30 years old
- Minimum education D3/S1; D3 Hospitality/Hotel Management is preferred
- Hospitality or related educational background is encouraged to apply
- Fluent in English, both spoken and written
- Minimum 1–2 years of experience in customer service, front office, hospitality, or related roles
- Strong communication and organizational skills
- Friendly, professional, and customer-oriented
- Able to multitask and work in a fast-paced environment
- Have an interest in fitness and wellness
- Pilates knowledge or experience is a plus
- Experience with scheduling or booking software such as Mindbody is a bonus
Placement:
Billy Pilates Nusa Dua, Bali

