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Front Office & Reservation Officer (OTA Handling)

Rp2,500,000 - 4,000,000/Month
Full-Time · On-site
Minimum Senior/Vocational High School
1 - 3 years of experience

Job Requirements

On-site
1 - 3 years of experience
Minimum Senior/Vocational High School

Skills

Customer Service

Hotel Reception

Hotel Reservations

This job post is managed by

HP
Hrd PT Pengusaha Harapan Bangsa

Job description for Front Office & Reservation Officer (OTA Handling) at PT Pengusaha Harapan Bangsa

Kualifikasi:

  1. Pendidikan minimal SMA/SMK Perhotelan atau D3 Pariwisata.
  2. Pengalaman minimal 1 tahun di Front Office atau Reservation Hotel.
  3. Memahami pengelolaan OTA (Traveloka, Agoda, Booking.com, Tiket.com, Expedia).
  4. Terbiasa menggunakan PMS dan Channel Manager (VHP, Moka Hotel, Cloudbeds, Sirvoy, dll menjadi nilai tambah).
  5. Mampu melakukan update rate, inventory, dan promo.
  6. Komunikatif, ramah, dan berorientasi pada pelayanan tamu.
  7. Bersedia bekerja dengan sistem shift.

Skill utama:

  1. Front Office Operations.
  2. Reservation Management.
  3. OTA Extranet Management.
  4. Basic Revenue Management.
  5. Customer Service.
  6. Microsoft Excel & Google Workspace.
About the company
PT Pengusaha Harapan Bangsa
Food & Beverages
11 - 50 employees
Office address

Jl. Gunung Batu, Bojong Koneng, Kec. Babakan Madang, Kabupaten Bogor, Jawa Barat 16810

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Front Office & Reservation Officer (OTA Handling)