Job description for Front-of-House (Usher-Premium Hospitality) at HOPOO
About Us
We are a fast-growing hospitality brand inspired by refined Chinese cultural elegance, committed to delivering exceptional guest experiences through service excellence and attention to detail. We are currently seeking a poised and service-oriented Usher to be the face of our establishment.
Key Responsibilities :
- Warmly welcome and escort guests with professionalism and grace
- Provide clear and courteous information regarding seating and services
- Ensure a seamless and pleasant guest experience at all times
- Maintain a polished appearance and uphold premium service standards
- Collaborate closely with the service team to ensure smooth operations
Requirements :
- Female, maximum 27 years old
- Minimum High School Diploma (SMA or equivalent)
- Well-groomed, attractive, and presentable with an elegant demeanor
- Fluent in English (spoken and written) is a must
- Basic knowledge of Mandarin or Chinese culture is highly preferred
- Minimum height of 165 cm with proportional appearance is preferred
- Excellent communication and interpersonal skills
- Prior experience as an usher, hostess, or frontliner in hospitality is an advantage
Personal Attributes :
- Graceful, courteous, and service-oriented personality
- Strong sense of discipline and professionalism
- Able to thrive in a fast-paced and high-traffic environment
- Positive attitude with a strong commitment to guest satisfaction
Why Join Us?
- Opportunity to work in a premium and culturally distinctive environment
- Career growth within an expanding hospitality group
- Supportive team and professional development opportunities
