Job description for Front Desk Receptionist at Hotel Dreamtel International
Dreamtel Jakarta is a welcoming and modern hotel located in the heart of Menteng, Jakarta Pusat, offering comfortable accommodations for both business and leisure travelers. With its convenient location near major landmarks and a 24-hour restaurant serving delicious local and international cuisine, Dreamtel Jakarta is committed to providing exceptional service and memorable experiences. As we continue to grow, we are seeking a dedicated Front Desk Receptionist to join our team and contribute to the smooth operation of our front desk services.
The Front Desk Receptionist will be responsible for greeting guests upon arrival, checking them in and out, and ensuring their needs are met throughout their stay. This role involves managing guest inquiries, handling reservations, and maintaining accurate records of guest information. The Front Desk Receptionist will also assist with coordinating with other departments to ensure seamless service delivery and provide support during peak hours. Excellent communication skills and a friendly demeanor are essential to creating a positive first impression for every guest.
Candidates must have completed SMA/SMK education and possess between 1 and 3 years of relevant experience in a hospitality or front desk environment. Proficiency in problem-solving, Microsoft Office, and hotel reception operations is required. We welcome individuals who are passionate about customer service and eager to contribute to a dynamic and welcoming workplace. If you are looking for an opportunity to grow within a supportive team, we encourage you to apply.
