Job description for Front Desk Receptionist at Pink Hotels
Pink Hotels is a hospitality company dedicated to providing exceptional service and memorable experiences for guests in the heart of Bali. Located in Kuta Selatan, Kabupaten Badung, our hotel offers a vibrant and dynamic environment where quality service meets cultural richness. As we continue to grow and expand our operations, we are seeking a friendly and professional Front Desk Receptionist to join our team. This role is essential in ensuring that every guest feels welcomed and valued, and we are excited to find someone who shares our passion for hospitality and customer care.
The Front Desk Receptionist will be responsible for greeting guests upon arrival, checking them into their rooms, and assisting with any inquiries or requests. This role involves managing front desk operations, handling phone calls, coordinating with other departments, and maintaining accurate records. The position also includes supporting conference and restaurant reception needs, ensuring smooth communication between guests and staff. A key part of the job is to provide excellent customer engagement and problem-solving skills to address guest concerns promptly and effectively.
Candidates must have completed SMA/SMK education and possess strong communication skills. Proficiency in Reception Consultation, Problem Solving, Scheduling, Customer Engagement, Conference Reception, and Restaurant Reception is required. We welcome individuals who are enthusiastic about hospitality, detail-oriented, and able to work well in a fast-paced environment. A positive attitude and the ability to build rapport with guests are highly valued. If you are passionate about delivering outstanding service and thrive in a dynamic setting, we encourage you to apply.
