
Front Desk Receptionist
IDR3,000,000 - 4,000,000/Month
Full-Time · On-site
Minimum Associate Degree
1 - 3 years of experience
Posted 3 months agoUpdated 18 days ago
Job Requirements
On-site
1 - 3 years of experience
Minimum Associate Degree
19-30 years old
Skills
English Language
Computer Skills
Problem Solving Skills
Costomer Service
This job post is managed by
WG
Wanderland Group Management
Job description for Front Desk Receptionist at Wanderlands Group Management
Major Responsibilities :
1. Be knowledgeable of the local areas, restaurants and theater/musical and cultural events.
2. Able to provide assistance at all times for airlines, car rental, transportation directions, office services, safe guest activities spots and places of interests.
3. Be able to arrange baby sitter services, arrange presents upon guests’ requests.
4. Maintain repeat guests’ loyalty programs and handle all VIP and high paying guests.
5. Perform the first AID assistant and be responsible for handling guests’ complaints. Make sure it is not going wider by providing the solution as of guest’s concerns within the prompt time framed.
6. Be updated about daily hotel operations, daily event, bulletin boards and ensure with any changes towards the procedures and events.
7. It is a compulsory to provide assistance to handle check in and check out process at Front Desk Agent whenever it is required or in accordance with the hectic operation times.
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