Job description for Front Desk Receptionist at BCENTRUM
Open Opportunities – Training/Magang Front Office
Are you passionate about hospitality and enjoy interacting with people? Join our Front Office Training Program and gain hands-on experience in delivering exceptional guest service while learning the daily operations of a professional hospitality environment.
Responsibilities
- Welcome and assist guests with a friendly and professional attitude.
- Handle guest check-in and check-out procedures.
- Respond to guest inquiries and provide accurate information.
- Answer phone calls and manage reservations.
- Coordinate with other departments to ensure smooth guest experiences.
- Maintain the cleanliness and organization of the front office area.
- Perform administrative tasks related to front office operations.
Qualifications
- Vocational school, Diploma, or Bachelor's student/recent graduate in Hospitality, Tourism, or a related field.
- Good communication and interpersonal skills.
- Basic English communication skills (spoken and written).
- Friendly, well-groomed, and service-oriented.
- Willing to learn and able to work in a team.
- Familiar with Microsoft Office is an advantage.
- Available to commit to the training period.
Benefits
- Hands-on experience in the hospitality industry.
- Practical training with experienced professionals.
- Monthly allowance
- Certificate of Completion.
- Opportunity for future employment based on performance.
- Supportive and collaborative working environment.
