Job description for Front Desk Receptionist at PT. Mega Medika Teknologi
About Smilework Dental Care
Smilework Dental Care is a premium dental clinic with 25 years of excellence in delivering world-class dental treatments. Established a quarter century ago, our clinic has grown into a trusted destination for comprehensive oral care supported by advanced technology and a patient-centered approach. We are committed to creating a comfortable, modern, and technology-driven environment where every patient feels cared for. Backed by experienced dentists and specialists, we provide safe, effective, and aesthetic dental solutions tailored to individual needs.
For 25 years, Smilework Dental Care has continued to prioritize quality, innovation, and patient satisfaction — because a healthy smile is more than just appearance; it reflects confidence, well-being, and a better quality of life.
Key Responsibilities
- Greet, register, and escort patients with genuine warmth and professionalism.
- Manage appointment bookings via phone, WhatsApp, and walk‑ins using our clinic system.
- Provide clear information on treatments, pricing, and ongoing promotions.
- Handle inquiries and resolve complaints quickly, ensuring a seamless patient journey.
- Coordinate closely with dentists, nurses, and finance to keep daily operations smooth.
- Maintain a tidy, welcoming reception area that reflects our brand image.
Qualifications
- Female, maximum 28 years old.
- Minimum SMA/SMK (Diploma/Bachelor’s degree preferred).
- Presentable, articulate, and naturally service‑oriented.
- Prior experience in front office, customer service, or hospitality is an advantage.
- Comfortable using Google Workspace, basic spreadsheets, and booking software.
- Willing to work shifts, weekends, and public holidays as scheduled.
- Disciplined, fast learner, and proactive problem‑solver.
What We Offer
- Competitive salary and performance incentives.
- In‑house training & career development.
- Bonus
- Positive, collaborative work environment.
