Job description for Front Desk Receptionist at Stellar Capsules Seminyak
Job Scope Responsibilities:
Extend a Warm Welcome to the Guest
* Be ready to tell tourist to Bali how to enjoy the island of Bali
* Be ready to handle difficult customers
* Be ready to achieve very high Customer Satisfaction Review Ratings across various technology platforms
* Be ready to handing Credit Card and Cash Administration
* Be ready to handle Property Management Systems to manage Guest's bookings
Answer incoming phone calls and customer correspondances
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/ inventory deliveries
Maintain office security by following fire safety and security procedures
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses (Petty Cash) and costs
Perform other clerical receptionist duties such as filing, photocopying, printing, laminating
Be ready to provide lateral service to team members from other division or scope of work
Positive Abilities
* High Personal Discipline (Punctual)
*Speak Good English
* High Levels of Attention to Details
* High in Focus (Not Easily Distracted)
* Person with High Positivity/ Resilience
* Keen and Excited to Learn
* Good ownership and responsibility with work
* High Levels of Exactness
* Understand Teamwork and Team Player
* A proactive person
* Be able to multitask and handle stress
* Good Customer Service Attitude
* Kind or Caring Person
Negative Inhibitors
* Overconfidence or Enlarged Personal Ego
* Laziness
* Disorganised/ Untidy
* Political/ Gossiping
Qualification :
Fresh Graduate are welcomed
Any degree or High school accounting diploma qualification are welcomed
