Job description for Front Desk Receptionist at PT OTA INDONESIA (OTAZEN)
About the role
As Receptionist, you will be the first point of contact for guests, clients, and visitors at Otazen, ensuring a professional and welcoming front-office experience while supporting general administrative needs of the office.
Key responsibilities
- Welcome and attend to guests, clients, and visitors in a professional and friendly manner, and direct them to the appropriate person or department
- Handle incoming calls, emails, and general inquiries, and forward them accordingly
- Manage the reception area, including guest logbooks, visitor badges, and meeting room scheduling
- Receive, sort, and distribute incoming mail, packages, and deliveries, and coordinate outgoing mail/courier needs
- Support basic administrative tasks, including data entry, filing, and document preparation as needed
- Coordinate with internal departments (HR/GA, Purchasing, etc.) for office supply needs and facility-related matters
- Maintain a clean, tidy, and presentable reception/lobby area at all times
- Assist in coordinating internal events, meetings, or guest visits as required
About you
- Minimum SMA/SMK sederajat or D3 in any field
- Minimum 1 year of experience as a receptionist or in a similar front-office/administrative role; fresh graduates are welcome to apply
- Well-groomed, friendly, and able to communicate professionally with guests and staff
- Good verbal and written communication skills, including English
- Proficient in Microsoft Office (Word, Excel)
- Well-organized, detail-oriented, and able to multitask
- Able to maintain confidentiality and professionalism at all times
