Job description for Front Desk Receptionist at Blue Opal Lembongan
Blue Opal hotel is a vibrant hospitality establishment located on amed beach, where natural beauty meets cultural richness. We are dedicated to providing unforgettable experiences for our guests through warm Balinese hospitality and professional service. As we continue to grow, we are seeking enthusiastic individuals who share our passion for excellence and are eager to contribute to a dynamic team environment. This is an exciting opportunity for those looking to build a meaningful career in the hospitality industry while working in one of the most stunning destinations in Indonesia.
The Front Desk Receptionist will serve as the first point of contact for guests, ensuring a welcoming and efficient experience from arrival to departure. Key responsibilities include greeting and assisting guests, managing check-in and check-out processes, answering phone calls, handling guest inquiries, maintaining accurate records, and coordinating with other departments to ensure smooth operations. The ideal candidate will be attentive, organized, and able to multitask in a fast-paced environment while maintaining a friendly and professional demeanor.
Candidates must have completed SMA/SMK education and possess between 1 and 3 years of relevant experience in a hospitality or customer service role. Proficiency in customer service, problem-solving, and Chinese language is required, along with basic knowledge of Microsoft Office. We welcome applicants who are enthusiastic about learning and growing within the hospitality industry and are committed to delivering exceptional service.
