Job description for Front Desk Receptionist at The Soko Bali
The Soko Bali is a boutique hotel located in Pecatu, Kuta Selatan, Bali, offering a unique blend of comfort and aesthetics inspired by the harmony between nature and local culture. With modern and tidy rooms, an outdoor swimming pool, spa services, lounge and bar areas, and free Wi-Fi for guests, The Soko Bali has become a preferred choice for travelers seeking a peaceful yet conveniently located stay near popular attractions such as Pantai Bingin and Dreamland. We are currently looking for a dedicated Front Desk Receptionist to join our team and contribute to the exceptional guest experience that defines our hospitality.
The Front Desk Receptionist will be responsible for greeting and assisting guests upon arrival and departure, managing front desk operations, handling check-ins and check-outs, and ensuring smooth communication between guests and other departments. This role also involves maintaining accurate records, processing payments, and providing information about hotel services and local attractions. The ideal candidate will be proactive in resolving guest inquiries, supporting the front office team, and contributing to a welcoming and professional atmosphere at The Soko Bali.
Candidates must have completed SMA/SMK education and possess between 1 and 3 years of relevant experience. Strong skills in cashier operations, customer service, writing, problem solving, teamwork, Microsoft Excel, customer engagement, English language, communication, attention to detail, public speaking, hotel reception, Google Sheets, and restaurant reception are required. We welcome enthusiastic individuals who are passionate about hospitality and eager to grow within a dynamic and culturally rich environment.
