Job description for Front Desk Receptionist at TAO
Company: Tao Medicine
Location: Multi-site (Bali, Indonesia)
Employment Type: Full-time
Language : Fluent English (written and spoken)
About Tao Medicine
Tao Medicine operates at the intersection of wellness, integrative medicine, and conscious living. Our mission is to build and expand a global community aligned with holistic health, combining science, tradition, and practical experience.
Key Responsibilities
1. Welcome and assist all clients in a warm and professional manner
2. Handle client inquiries regarding appointments, services, and products
3. Manage bookings, rescheduling, and appointment confirmations
4. Coordinate with practitioners to ensure smooth daily operations
5. Handle client concerns and escalate issues when necessary
6. Promote clinic services and products to support sales targets
7. Prepare prescribed herbal products as directed
8. Maintain cleanliness and organization of the reception and clinic area
9. Support inventory management and daily operational needs
10. Perform administrative tasks, including reporting and data entry
Requirements:
1. Indonesian Citizen
2. Minimum SMA / SMK in hospitality/administrative major, or proven hospitality (front liner)/administrative experience for other majors.
3. Adaptive, good-vibes, and effective individual is a must.
4. Excellent written and verbal communication in English and Indonesian.
5. Able to contribute positively as part of a team, helping out with various tasks as required.
6. Tech savvy, proficiency of using Microsoft Office and Google Workspace tools such as Spreadsheet, Docs, and Excel is a plus point.
7. Familiarity with medical field and Traditional & Herbal Chinese Medicine is a plus point
8. Willing to work across multiple clinic locations
What We Offer
1. Competitive salary and benefits
2. An international and professional working environment
3. Opportunities for long-term growth within the company
