Job description for Front Desk Receptionist at Dewata Maju Sejahtera
Front Desk Receptionist
Be the friendly face of Dewata Padel. Welcome our guests, help with bookings and payments, and assist them at our pro shop^^
Responsibilities :
* Welcome and assist guests with a friendly, professional, and service-oriented approach.
* Manage court bookings, reservations, and guest schedules through Playtomic.
* Handle cashier and POS transactions accurately and efficiently during each shift.
* Promote, sell, and recommend pro shop products based on guests’ needs and preferences.
* Respond to guest inquiries and handle complaints professionally, ensuring a positive guest experience.
* Maintain the cleanliness, organization, and presentation of the lobby and reception area.
* Assist with daily front desk operations and ensure smooth communication between guests and the team.
* Provide information about court availability, facilities, services, and ongoing promotions.
Requirements :
* Friendly, communicative, and customer-oriented.
* Good English communication skills.
* Honest, responsible, and willing to work shifts.
* Previous experience in hospitality or customer service is a plus.
* Padel experience is a plus.
