Job description for Front Desk Receptionist at Island Lembongan
RECEPTIONIST
JOB DESK
- Welcoming guests and providing a warm and friendly check-in experience
- Handling guest check-ins and check-outs
- Managing reservations and guest inquiries
- Providing information about our properties, services, and local activities
- Handling guest requests and resolving issues professionally
- Communicating with housekeeping and other departments
- Managing daily reception and administrative tasks
- Handling payments and basic cashier duties
- Maintaining accurate guest records
- Supporting the team with other daily operational tasks
QUALIFICATION
- Previous experience in reception, hospitality, or customer service is preferred
- Fluent in English, both spoken and written
- Friendly, confident, and professional
- Excellent communication and interpersonal skills
- Strong customer-service mindset
- Well-organized and detail-oriented
- Able to work independently and as part of a team
- Calm and professional when handling guest complaints or requests
- Can using Canva and capcut
- Nusa Lembongan based is preferred
- Able to ride a motorbike
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
