Job description for Front Desk Receptionist at The Kayangan Sanur Hotel
The Kayangan Sanur Hotel is a distinguished establishment located at Jalan Pantai Sindhu 10, Sanur Kel., Denpasar Selatan, Denpasar, 80228, Indonesia, dedicated to providing exceptional hospitality experiences in the heart of Bali. We are currently expanding our team and seeking passionate individuals to join us as we continue to elevate our service standards and welcome guests from around the world. This opportunity is designed for those who thrive in a dynamic environment and wish to contribute to a reputation built on warmth, professionalism, and memorable stays, offering a supportive workplace where your career growth is valued.
As a Front Desk Receptionist, you will serve as the welcoming face of our hotel, ensuring that every guest interaction begins with kindness and efficiency. Your primary responsibilities include managing check-in and check-out procedures, handling room reservations with precision, and addressing guest inquiries or concerns promptly to ensure their comfort and satisfaction. You will also be responsible for maintaining accurate administrative records, coordinating with other departments to facilitate smooth operations, and utilizing Microsoft Office tools to manage daily tasks effectively while upholding the high standards of service that define The Kayangan Sanur Hotel.
We invite female candidates who hold an SMA or SMK education level to apply, preferably with one to three years of relevant experience in a similar role. Success in this position requires strong customer service skills, the ability to collaborate seamlessly within a team, and proficiency in public speaking and communication. Familiarity with hotel reception processes, hotel reservations systems, and administrative duties is essential, along with competence in using Microsoft Excel, Microsoft Word, and the broader Microsoft Office suite to support daily operational needs.
