Job description for Front Desk Receptionist leader at PT. Idea Indonesia Tbk
Proven experience in front office operations within the hospitality industry, preferably in a supervisory or leadership role.
Strong leadership skills with the ability to manage, train, and motivate a team effectively.
Excellent communication and interpersonal skills to interact with guests, staff, and management.
High level of customer service orientation with a focus on guest satisfaction and problem-solving.
Ability to handle guest complaints and resolve issues in a professional and timely manner.
Good organizational and multitasking skills in a fast-paced environment.
