Job description for Front Desk Receptionist (Apartment) at PT. ARSA Manajemen Fasilitas (ARSA Indonesia)
Job Description:
- Greet residents, guests, and visitors politely and professionally
- Answer phone calls and respond to emails or inquiries
- Manage visitor check-in and maintain security procedures
- Receive and distribute mail, packages, and deliveries
- Handle resident complaints or service requests and report them to management
- Schedule maintenance appointments when needed
- Keep records, logs, and resident information updated
- Assist with administrative tasks such as filing and data entry
- Maintain the cleanliness and organization of the reception area
Requirements:
- Female under 30 years old.
- A high school diploma or equivalent is the standard minimum.
- Having 1-3 years of experience as a Front Desk Receptionist in an apartment building.
- Strong customer service orientation.
- Ability to respond quickly to emergencies
- Proficient English communication skills
- Attention to detail
- A friendly, welcoming attitude, excellent multitasking abilities, and the ability to maintain composure under pressure.
