Job description for Front Desk Officer at GNV Consulting Services
About the role
GNV Consulting Services is seeking a dedicated and professional Front Desk Officer to join our team in Jakarta Selatan. This is a full-time position offering an excellent opportunity to be the first point of contact for our clients, visitors, and colleagues. As Front Desk Officer, you will play a crucial role in maintaining the professional image of our organisation and ensuring that every visitor receives a warm welcome and efficient service. This position is essential to the smooth operation of our office and directly contributes to the overall success and reputation of GNV Consulting Services.
Key responsibilities:
- Greeting and welcoming visitors, clients, and delivery personnel in a professional and courteous manner
- Managing the reception desk and answering telephone enquiries, directing calls to the appropriate departments or staff members
- Maintaining accurate visitor logs and managing visitor access procedures in accordance with company security protocols
- Scheduling appointments and managing the office calendar for senior staff members
- Processing incoming and outgoing mail, parcels, and courier services
- Maintaining a clean, organised and welcoming reception area
- Providing general office support, including data entry, filing, and administrative tasks as required
- Assisting with meeting preparation, including room setup and provision of necessary materials
- Supporting other departments with administrative tasks and ensuring a positive working environment
What we're looking for
- Proven experience working in a reception or front desk role within a professional office environment
- Strong communication skills, both verbal and written, with the ability to interact professionally with clients and staff at all levels
- Excellent organisational and time management abilities, with the capacity to prioritise multiple tasks effectively
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Fluency in English and Bahasa Indonesia; additional languages are advantageous
- Strong attention to detail and accuracy in administrative work
- Ability to maintain confidentiality and handle sensitive information appropriately
- Flexible and adaptable approach to work with the ability to respond positively to changing priorities
- High level of professionalism, reliability, and discretion
What we offer
GNV Consulting Services is committed to providing a supportive and rewarding work environment. We offer competitive remuneration commensurate with experience, opportunities for professional development and skills training, and a collaborative workplace culture that values teamwork and mutual respect. As a member of our team, you will benefit from a structured career pathway, exposure to diverse consulting projects and business practices, and the chance to develop your administrative expertise. We recognise the importance of work-life balance and strive to create an inclusive workplace where all employees feel valued and supported.
About us
GNV Consulting Services is a dynamic consulting firm dedicated to delivering high-quality business solutions and strategic advice to our clients across various industries. With a commitment to excellence, professionalism, and innovation, we have established ourselves as a trusted partner for organisations seeking expert guidance on complex business challenges. Our team comprises experienced professionals who are passionate about driving results and creating value for our clients. We believe in fostering a collaborative and inclusive workplace where talented individuals can thrive, develop their skills, and contribute meaningfully to our mission of helping businesses succeed.
Apply now
If you are a professional and organised individual with a passion for providing exceptional customer service, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience to GNV Consulting Services. We look forward to considering your application.
