Job description for Front Desk (Daily Worker) at PT. DELAPAN BELAS PROPERTINDO - 18 Suite Villa
- Manage guest check-in and check-out processes.
- Handle room reservations and monitor OTA bookings.
- Address guest inquiries, requests, and complaints professionally.
- Process payments, verify billing, and manage the cash drawer.
- Answer incoming phone calls and respond to guest emails.
- Coordinate with Housekeeping and Maintenance for guest needs.
- Update and maintain accurate guest data in the Property Management System (PMS).
