Job description for Front Desk Agent at PT. Daya Pratama Lestari
Chesa Canggu is boutique hotel located near Batu Bolong Beach. We are looking for an experienced Front Desk Agent to join our team.
Responsibilities:
• Handle check-in, check-out, and daily front office operations
• Coordinate shift tasks and support fellow team members
• Resolve guest requests and complaints professionally
• Manage PMS and guest correspondence.
Requirements:
• Minimum 1.5-2 years of front office experience in a hotel or boutique property
• Familiar with PMS systems and Microsoft Office
• Good communication skills in English and Indonesian
• Able to work in shifts, including weekends and public holidays
• Detail-oriented, proactive, and guest-focused
