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Job description for Fresh Graduate Engineer Program - Support at Pt Wowrack Indonesia
- Candidate must possess at least Diploma Degree in Engineering (Computer/Telecommunication) or equivalent.
- Maximum 23 years.
- Self-motivated and fast learner.
- Fluent in English.
- Have good physical endurace.
- Creative, Innovative, and high motivated.
- Good to work with others and independent.
- Placement : Surabaya.
- Provide basic to moderate technical resolution experienced by customers.
- Monitor company's as well as customers service performance.
- Responsibility for information security.
- Provide resolution of customer issues and complaints.
- Able to escalate things to appropriate senior engineers.
- Awareness of the support team load.