Job description for Freight Forwarding Business Development Manager at PT Milenial Solusi Internusa
Role Description
This is a full-time, on-site Freight Forwarding Business Development Manager role based in South Tangerang. The individual in this role will identify and pursue new business opportunities, build and maintain relationships with existing and prospective clients, and promote the company’s freight forwarding services. Daily tasks include developing sales strategies, preparing proposals and quotations, negotiating rates and service terms, and following up on leads to achieve revenue targets. The role also involves coordinating with operations and customer service teams to ensure smooth shipment handling, monitoring market trends and competitor activities, and preparing regular sales reports and forecasts. The Business Development Manager will be expected to represent the company in client meetings, industry events, and networking activities to strengthen brand presence and expand the customer base.
Qualifications
- Strong understanding of forwarding and freight forwarding processes, including documentation and operational workflows.
- Knowledge of export procedures and regulations, with the ability to advise clients on compliant shipment solutions.
- Proven experience in customer service within logistics or freight transportation, ensuring responsive and solution-oriented support.
- Familiarity with freight transportation modes (air, sea, land) and cost structures to develop competitive and profitable proposals.
- Demonstrated business development or sales experience, preferably in logistics, shipping, or related industries.
- Excellent communication, negotiation, and presentation skills, with the ability to engage stakeholders at multiple levels.
- Strong analytical and problem-solving abilities, including the use of data to identify opportunities and optimize pricing.
- Proficiency in standard office software (e.g., spreadsheets, presentations, CRM tools) and readiness to learn company systems.
- Ability to work on-site in Tangerang, manage multiple priorities, and collaborate effectively with cross-functional teams.
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field is preferred; equivalent experience considered.
