Job description for Fraud & Compliance Executive at Brick - Financial Api
About Us
Brick (onebrick.io) is the leading financial API provider in Southeast Asia supported by leading VCs (Better Tomorrow Ventures, Antler, 1982 Ventures); and founders and executives from leading fintechs (Modalku, BukuWarung, Aspire, Nium, GoCardless, Cred, Pine Labs, Plaid, TrueLayer). See TechCrunch, e27, Tech in Asia ID.
Role Overview
We are seeking an experienced and forward-thinking Compliance & Fraud Executive to join our team. This role is critical in developing, implementing, and managing strategies to prevent fraud, resolve disputes, and ensure the integrity of our payment ecosystem. The ideal candidate will be a self-starter capable of establishing new processes and systems from the ground up, with a keen eye for risk management in the fintech industry.
Responsibilities:
- Develop and implement fraud prevention and dispute resolution strategies, including establishing and documenting processes for fraud detection, investigation, and mitigation.
- Conduct thorough investigations into complex fraud cases and transaction disputes, and recommend appropriate mitigation measures.
- Analyze transaction patterns and user behaviors to identify potential fraud risks and emerging trends.
- Collaborate with cross-functional teams to implement, monitor, and improve fraud prevention measures.
- Monitor regulatory changes and ensure business processes remain aligned with relevant laws, regulations, and industry standards.
- Prepare detailed reports on fraud trends, investigation findings, dispute resolutions, compliance status, and the effectiveness of existing controls.
- Continuously evaluate and enhance fraud detection systems, algorithms, and tools to improve detection capabilities.
- Validate KYB/CDD processes for new partners or customers to ensure compliance with applicable regulatory requirements.
- Prepare, maintain, and compile compliance documentation required for regulatory submissions, external audits, and inspections.
- Coordinate with relevant government authorities, regulators, and external stakeholders on compliance requirements and regulatory submissions.
- Collaborate with relevant departments to assess the impact of new regulations and implement necessary changes to business processes.
- Develop and conduct internal training sessions on fraud prevention, dispute resolution, and regulatory compliance to ensure employees understand relevant procedures and requirements.
- Participate in developing customer communication strategies related to fraud prevention and dispute resolution.
- Develop and maintain relationships with relevant industry partners and law enforcement agencies, where necessary, to support fraud prevention and investigation efforts.
Requirements:
- Bachelor's degree in Law, Finance, Economics, Business Administration, Computer Science, or related field
- 1-3+ years of experience in fraud investigation, dispute resolution, or related roles in the fintech or banking sector
- Strong analytical skills with the ability to interpret complex financial data and transaction patterns
- Experience in establishing and documenting new processes and procedures
- Familiarity with machine learning and data analytics tools for fraud detection
- Knowledge of relevant regulations such as AML and KYC requirements in Indonesia
- Strong communication skills in both Bahasa Indonesia and English
- Ability to work independently and lead projects in a fast-paced environment
- Experience with case management systems and data visualization tools
