Job description for FLOOR MANAGER at SMOKE BALI
Key Responsibilities:
- Oversee daily restaurant floor operations and ensure smooth service.
- Lead, motivate, and supervise the front-of-house team.
- Deliver an exceptional guest experience by maintaining high service standards.
- Handle guest feedback and resolve complaints professionally.
- Coordinate with the kitchen and bar teams to ensure efficient operations.
- Monitor staff performance, attendance, and grooming standards.
- Support staff training and development.
