Job description for Floor Captain at PISON BALI
- Briefing: They lead daily meetings to assign tables and explain the menu.
- Supervision: They make sure waiters do their jobs well.
- Training: They guide new staff and help improve their service skills.
- Greeting: They welcome guests and guide them to their tables.
- Recommendation: They suggest menu items and answer questions about food.
- Satisfaction: They check on guests and fix any complaints right away.
- Coordination: They act as a bridge between the dining room and the kitchen.
- Quality Control: They check that tables are clean and set up correctly.
- Problem Solving: They handle fast-paced situations so the restaurant runs smoothly.
