The rapid growth of Micro, Small and Medium Enterprises (MSMEs) and e-Commerce has encouraged the development of the logistics industry in Indonesia. This motivated the establishment of SERYU, a pioneer of technology-based cargo company in Indonesia. Utilizing the latest technology, SERYU provides an integrated, reliable and safe cargo system to answer the diverse cargo needs of customers. A number of SERYU's superior services include a real-time cargo tracking system, pick-up/pick-up facilities with same day orders, item drop-off facilities, and exclusive services for corporate customers (B2B). In addition, SERYU always prioritizes customer satisfaction. Utilizing the Whatsapp social media platform, SERYU provides 24/7 customer service. SERYU believes that effective and efficient cargo services can support customer business growth. For this reason, SERYU continues to innovate to provide various superior services for customers.