Field Technical Support

Majoo Indonesia

Company prefers not to disclose

Computer & Software Technical Support Engineer

Full-Time · Hybrid

Minimum Senior/Vocational High School

1 - 3 years of experience

Job Requirements

Hybrid

1 - 3 years of experience

Minimum Senior/Vocational High School

Skills

Customer Support

Training

IT Service Management

Job Benefits

Career Path

Transport Money

Sales Commission

This job post is managed by

PT Majoo Indonesia

Premium Employer

Job description for Field Technical Support at Majoo Indonesia

Role Description

This is a full-time on-site role for a Field Technical Support at majoo Indonesia located in Batam. The Field Technical Support will be responsible for providing technical assistance, troubleshooting software and hardware issues, and ensuring customer satisfaction by resolving technical problems in the field.

Qualifications:

Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Satisfaction skills
Experience in providing technical support in a field environment
Excellent communication and interpersonal skills
Ability to work independently and collaboratively
Knowledge of POS systems is a plus

Majoo Indonesia

Consumer Services

201 - 500 employees

majoo is a fastest growing SaaS company providing super app business solution platform for 60 million Indonesian SME to grow their business, with more than 300 employees serving customers over 600 cities nation-wide, 24 hours online SME support with dedicated sales support in more than 60 major cities.

Comprehensive solution of an integrated Online POS, Accounting, Inventory Management, Employee Management, CRM, Business Analysis, Online Order, and Owner App.

Connecting largest digital ecosystem for SME to grow their sales with Grabfood, Tokopedia, Shopee, Bukalapak, Blibli, and Telkomsel Poin, facilitate digital payment with BCA, Ovo, GoPay, ShopePay, Linkaja and Dana, providing working capital with Investree, Koinworks, Modalku, Commbank and reach more customers with the help of Whatsapp and Telkomsel DigiAds.

We empower 60 million Indonesia's SME to improve and grow their business, creates more entrepreneurs to accelerate digital economy, helping businesses in creating employments, reduce social problems, and supporting country’s economics backbone.

Office address

l. Prapanca Raya No.25, RT.2/RW.3, Pulo, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160

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