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SPUN Global

Job Requirements

On-site
1 - 3 years of experience
Minimum Bachelor’s Degree

Skills

Teamwork

Customer Relations

Research Skills

Job Benefits

Health Insurance

THR

Remote work options

Career Path

Annual Leave

Job description for Field Officer at SPUN (PT Solutopia Untuk Nusantara)

SPUN is seeking a Field Officer to support our operations team by handling on-the-ground tasks related to visa applications, documentation, and logistical support. This role requires strong attention to detail, excellent communication skills, and the ability to navigate field operations efficiently.

Working Conditions

Location: South Jakarta (Hybrid WFH + WFO)

Type: Based on Contract

Key Responsibilities:

  • Collect, verify, and submit visa-related documents to government offices, embassies, or other institutions.
  • Facilitate in-person follow-ups with relevant authorities to expedite visa processing.
  • Provide logistical support for visa applicants, including escorting them to required locations if needed.
  • Stay updated on local regulations related to visa processing and compliance, and will work together with the Visa Officer.
  • Maintain clear records and communicate updates to the Visa Officer.
  • Troubleshoot any issues that arise during field visits.

Requirements:

  • 1-2 years of previous experience in field operations, visa administration, or a similar role. Fresh graduate or vocational high school with a specialization in tourism are welcome.
  • Strong communication and interpersonal skills.
  • Ability to work independently and adapt to changing situations.
  • Familiarity with local government procedures and regulations is a plus.
  • English-conversation skill in basic level is required,
  • Willingness to travel as needed.
  • Having a SIM-C and being able to ride a motorcycle is a plus point.
About the company
SPUN (PT Solutopia Untuk Nusantara)
Information Technology and Services
11 - 50 employees

SPUN is an online visa platform designed to simplify global mobility with a seamless, user-friendly experience. Our intuitive interface makes it easy to explore and purchase over 200 visas for 80+ countries, get personalized guidance through an AI-powered assistant, and complete forms effortlessly with automation. By combining great design with powerful automation, we remove the frustration from visa applications—so you can focus on the journey, not the paperwork.

Office address

Sequis Center, Jl. Jenderal Sudirman No.71 Lantai 8, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190

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