Job description for F&B Supervisor at Pad Thai Padel Bali
As our F&B Supervisor, you'll oversee daily front-of-house operations across the restaurant and bar. You'll play a pivotal role in maintaining high service standards, leading staff, driving sales, and ensuring seamless coordination between F&B, events, and our sports and wellness guests.
Key Responsibilities
- Floor Leadership & Operations — Supervise daily floor operations across the restaurant and bar, ensuring smooth service flow and an exceptional guest experience from open to close.
- Team Management — Train, mentor, and schedule front-of-house staff (waitstaff, bartenders, floor crew), building a positive, high-performing team culture.
- Quality & Service Standards — Uphold food quality, drink presentation, cleanliness, and hygiene in line with HACCP standards, and ensure consistent, warm service across all touchpoints.
- Inventory & Stock Control — Monitor bar and restaurant stock levels, conduct regular audits, assist with ordering and supplier coordination, and minimize waste and spillage.
- POS & Cash Handling — Oversee accurate POS operation, shift handovers, and cash/payment reconciliation in line with venue SOPs.
- Guest & Community Engagement — Build genuine rapport with members, regulars, and guests; handle feedback professionally and resolve service issues quickly and gracefully.
- Event Execution — Coordinate F&B setup and service for private events, tournaments, and community gatherings, working closely with the events and coaching teams.
- Compliance & Safety — Ensure adherence to food safety and workplace safety standards across all F&B operations.
Requirements & Qualifications
- Experience — 2–3+ years in a supervisory/lead role across high-volume restaurant and bar/mixology operations.
- Hospitality Mindset — Genuine passion for food, beverage, and hospitality, with an instinct for creating vibrant, lifestyle-driven guest experiences.
- Leadership — Proven ability to lead, motivate, and manage a floor team through busy service and shifting priorities.
- Communication — Strong spoken and written English; Bahasa Indonesia required, additional languages a plus.
- Operational Knowledge — Solid grasp of bar management, beverage service, POS systems, inventory tracking, and floor management.
- Flexibility — Willing to work flexible hours, including weekends, evenings, and public holidays.
What We Offer
- Competitive salary + service charge (based on restaurant performance)
- A dynamic, high-energy work culture built around sport, wellness, and community.
