Job description for Executive Housekeeper at The Udaya
Company: The Udaya Resorts & Spa
Location: Bali
At The Udaya Resorts & Spa, every memorable guest experience begins with thoughtful service and attention to detail. We're looking for an experienced Executive Housekeeper to lead our housekeeping operations and uphold the highest standards of cleanliness, comfort, and presentation across the resort.
Key Responsibilities:
- Lead and manage the Housekeeping department to ensure exceptional cleanliness, hygiene, and presentation throughout the property.
- Develop, implement, and maintain housekeeping standards and SOPs aligned with luxury hospitality expectations.
- Supervise, coach, and motivate housekeeping team members to achieve operational excellence.
- Plan staff schedules and allocate manpower efficiently to meet operational needs.
- Conduct routine inspections of guest rooms, public areas, laundry, and back-of-house facilities.
- Monitor housekeeping inventory, linen, guest supplies, and cleaning equipment while maintaining cost efficiency.
- Coordinate closely with Front Office, Engineering, Laundry, and other departments to ensure seamless guest experiences.
- Ensure compliance with health, safety, and sanitation regulations.
- Prepare reports, departmental budgets, and performance evaluations.
- Drive continuous improvement initiatives to enhance operational efficiency and guest satisfaction.
Qualifications:
- Minimum 10 years of housekeeping experience, including at least 2 years in a managerial or Executive Housekeeper role within a hotel or luxury resort.
- Strong leadership and team management skills.
- Excellent understanding of housekeeping operations, cleaning procedures, and quality standards.
- Experience in inventory management, budgeting, and cost control.
- Strong organizational and problem-solving abilities.
- Detail-oriented with a commitment to maintaining high service standards.
- Excellent communication and interpersonal skills.
- Proficient in Microsoft Office and hotel property management systems is an advantage.
- Based in Bali.
