Job description for Events & Franchise Operations Coordinator at RO3ST COFFEE
WE ARE HIRING - Events & Franchise Operations Coordinator
Placement : RO3ST COFFEE - Gading Serpong
Key Responsibilities
1. Event Operations
- Coordinate RO3ST events, exhibitions, pop-up booths, catering, VIP/group bookings and outside activations.
- Prepare event requirements: equipment, coffee, ingredients, packaging, tools, furniture and supporting materials.
- Create event preparation and packing checklists.
- Coordinate transportation, setup, manpower and event timelines.
- Monitor stock/equipment taken out and returned: “All out = all back.”
- Record missing, damaged or consumed items and submit post-event reports.
- Coordinate event closing, cleaning, packing and return to storage.
2. Franchise Supply Operations
- Receive and process franchise supply requests/orders.
- Coordinate coffee beans, ingredients, packaging, merchandise, equipment and operational supplies.
- Check quantities and required delivery dates.
- Coordinate with Purchasing, Inventory/Warehouse and Roastery for preparation.
- Monitor fulfillment from order → preparation → checking → dispatch → receipt.
- Maintain franchise supply records and flag shortages or late deliveries.
- Make sure franchise locations receive the correct products according to RO3ST standards.
3. Inventory & Accountability
- Maintain event and franchise movement records.
- Use check-out/check-in forms for reusable equipment.
- Coordinate stock discrepancies with Audit/Purchasing.
- Cannot release stock without approved documentation.
- Submit event/franchise operational reports to management.
Qualifications
- Minimum Diploma (D3) in Hospitality, Event Management, Business Administration, Supply Chain, or a related field (Fresh graduates are welcome to apply)
- At least 1 year of experience as an Event Coordinator, Operational Admin, Supply Chain Admin, or in a similar role in F&B/Retail
- Strong organizational skills with high attention to detail in handling inventory, equipment check-in/check-out, and log reports
- Proven ability to handle event setup, logistics coordination, and timeline management
- Proficient in Microsoft Excel, inventory management systems, and familiar with POS systems (experience with ESB is a plus)
- Excellent communication, coordination, and problem-solving skills for liaising with cross-functional teams (Purchasing, Warehouse, Audit)
- Willingness to travel/be present on-site for outside activations, exhibitions, and events as required
- Able to speak and write in English is a plus
Willing to be placed in Gading Serpong, Tangerang
Available to join immediately (urgent hiring)
