Job description for Event & partnership Officer at PT. Kopi Kina Indonesia
Job Description :
Event Support and Coordination
Assist in the planning, coordination, and execution of in-house events such as tastings, pop-up markets, themed parties, workshops, live music performances, and seasonal celebrations.
Help manage event logistics, including organizing supplies, coordinating with vendors, setting up, and assisting with event breakdown.
Provide on-site support during events, ensuring smooth operations and addressing any issues that arise.
Maintain and update event calendars, track event timelines, and communicate event details to internal teams.
Support the Event and Partnership Manager in post-event evaluations and help gather feedback from customers and stakeholders.
Partnership Outreach and Development
Assist in identifying potential local partners for event collaborations, sponsorships, and cross-promotions, such as local businesses, influencers, and community organizations.
Help with partnership outreach, including drafting and sending proposals, maintaining partner relationships, and ensuring that all collaboration details are clearly communicated.
Monitor and track ongoing partnerships, ensuring all parties meet agreed-upon deliverables.
Coordinate joint promotional efforts with partners (social media shoutouts, special promotions, giveaways, etc.).
Marketing and Promotion Assistance
Support the marketing team in promoting events and partnerships through social media, email campaigns, and in-store promotions.
Create engaging content (posts, flyers, newsletters, etc.) to advertise upcoming events and partnerships.
Assist with managing the café’s social media accounts during events and collaborations, engaging with the community and boosting event visibility.
Help track the effectiveness of event marketing campaigns and partnerships, providing feedback and suggestions for improvement.
Administrative and Customer Support
Handle customer inquiries regarding events and partnerships, ensuring excellent customer service and providing information on event details, pricing, and availability.
Help maintain accurate records of event budgets, partner agreements, and event performance.
Assist in the preparation of event-related materials, including invitations, thank-you notes, and promotional swag (e.g., flyers, posters, digital content).
Contribute to the café's overall community engagement strategies by attending local networking events or promoting the café in the community.
Qualifications :
Bachelor's degree in Event Management, Marketing, Hospitality, Communications, or related field (preferred).
1-2 years of experience in event planning, partnership coordination, or customer service in a hospitality or retail setting.
Strong communication skills, both written and verbal.
Excellent organizational skills and ability to multitask effectively.
Ability to work independently and as part of a team.
Creative thinking and a strong interest in developing engaging community experiences.
Familiarity with social media platforms (Instagram, Facebook, TikTok, etc.) and basic graphic design tools (Canva, Adobe Spark, etc.) is a plus.
Basic knowledge of event management tools and software (e.g., Google Suite, event platforms, spreadsheets) is a plus.
