Job description for Enterprise Account Executive Jakarta at Magada Tirta Amerta
Job Desc :
- Help clients move from signed agreements to reliable day-to-day usage.
- Assist the sales team in expediting the sales cycle by completing vendor registrations and fulfilling special client requirements
- Manage post-sale onboarding activities, including project tracking, client administrator coordination, document collection, and readiness monitoring.
- Collect, validate, and coordinate client information
- Gather and validate campaign or operational requirements before handing them over to Operations, Marketing, or Product teams for execution
- Triage, document, and track technical issues such as portal errors, booking issues, billing or invoicing discrepancies, access problems, and data synchronisation failures.
- Monitor issue resolution against agreed service-level timelines and provide clear progress updates to Account Managers and client stakeholders
- Identify recurring operational gaps and improve onboarding playbooks, tracking mechanisms, documentation, and support processes
Requirements :
- Minimum 1.5 years of experience in account management, operations, administration, project coordination, or a similar role.
- Experience coordinating multiple stakeholders and managing structured onboarding or implementation activities.
- Strong proficiency in Google Workspace or Microsoft Office, particularly Google Sheets or Microsoft Excel, for data validation, tracking, and reporting
- Ability to understand operational or technical issues, document relevant information, and route cases to the appropriate support or technology team
- Experience working with ticketing, customer relationship management, project management, or case tracking tools
- Strong attention to detail when handling client data, configuration requirements, and operational documentation
💵Basic Salary : Rp. 6,075,539 Gross
📩 Please submit your CV in English.
Benefit: Basic Salary, BPJS
