English Customer Service (Live Chat)

PT Koneksi Seluruh Indonesia

Rp3,600,000 - 5,000,000/Month

Operations & Customer Service Customer Service Representative

Full-Time · On-site

Minimum Associate Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Skills

Customer Relationship Management

Problem Solving

Customer Service

Customer Support

Communication Skills

Job Benefits

Meal Allowance

Perform Bonus

Transport Money

This job post is managed by

HRD PT Koneksi Seluruh Indonesia

Job description for English Customer Service (Live Chat) at PT Koneksi Seluruh Indonesia

English Customer Service (Live Chat) – Agent

We are currently looking for an English Customer Service (Live Chat) to support our ID market. If you have strong English skills and enjoy interacting with customers, this opportunity is for you!

Key Responsibility :

Handle customer inquiries via live chat in English
Provide accurate information and solutions to customers
Maintain service quality and customer satisfaction
Follow Standard Operating Procedures (SOP)
Achieve performance targets

Requirements:

• Minimum English level B2 (certificate preferred / willing to take test)

• Minimum education D3

• Willing to work in Night Shift

• Minimum 3 months experience in Contact Center / Customer Service

Placement: Sleman City Hall, Yogyakarta

PT Koneksi Seluruh Indonesia

Outsourcing/Offshoring

51 - 200 employees

Second To None, To Provide intelligent interactive integrated solutions for global enterprise.

Office address

Jl. Gito Gati Jl. Magelang No.KM.9 No.18, Penggung, Tridadi, Kec. Mlati, Kabupaten Sleman, Daerah Istimewa Yogyakarta 55111

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