Education Operations Staff

IT STEP Academy

Rp3,500,000/Month

Education & Training Educational Administrative Staff

Part-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

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Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

Skills

Customer Service

Problem Solving

Teamwork

Google Docs

Communication Skills

Educational System Management

Microsoft Office

Google Sheets

Time Management

Administration

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Job description for Education Operations Staff at IT STEP Academy

Membantu pengelolaan dan pemantauan operasional kelas (online dan offline) agar berjalan lancar.
Mendukung penyiapan jadwal kelas, ruang kelas, dan kebutuhan teknis pembelajaran sesuai arahan tim terkait.
Membantu pengisian dan pemantauan logbook kehadiran siswa dan mentor.
Menjadi penghubung (liaison) antara mentor dan tim internal terkait jadwal, materi, dan kebutuhan kelas.
Menjadi contact person pendamping selama kelas berlangsung jika terdapat kendala teknis atau operasional, serta meneruskan ke tim terkait.
Mendukung pelaksanaan kegiatan akademik dan event (trial class, mini course, workshop, dll).
Menyampaikan dan meneruskan informasi penting terkait kelas kepada siswa dan mentor.
Membantu membalas DM dan komentar di media sosial terkait kelas atau program secara informatif dan profesional, sesuai arahan.

IT STEP Academy

11 - 50 employees

ITSTEP Academy has been a major player in IT education since its foundation in 1999. We are the biggest international company with hundreds of thousands of successful graduates all over the world. We provide IT education for children as well as adults. Currently, ITSTEP Academy is present in 25 countries with 116 branches, and has produced 267,000 global alumni.

In classes we focus on practice. Our curriculum follows IT industry trends and constantly evolves, which allows us to provide the most up-to-date and relevant knowledge. that help our students join the best international IT companies.

Office address

Jl. Jenderal Sudirman No.Kav 60, RT.5/RW.3, Senayan, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12190

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