Job description for E-Commerce Supervisor at Uluwatu Sunset Hills
Job Responsibilities:
• Oversee the design, functionality, and content of the hotels/Villa official website, ensuring it is use friendly, visually, appealing and optimized for Search Engines, Online Travel Agencies (OTA’s) & Channel Management.
• Responsible for driving online visibility, engagement and revenue growth through the hotel’s website, online travel agencies (OTA’s), social media and other digital channels.
• Develop and execute comprehensive e-commerce and digital marketing strategies to maximize direct bookings and market share.
• Manage the hotel’s presence content (images, descriptions) and inventory on various third-party platforms (Expedia, Booking.com, Trip Advisor, etc)
• Ensuring rate parity and maximizing exposure.
• Plan and execute digital marketing campaigns including Search Engine, Search Engine Marketing, email marketing and social media advertising to drive qualified traffic and conversions.
• Monitor online reviews and guest feedback across all platforms, ensuring prompt and professional responses to maintain a positive online reputation.
• Work closely with cross functional teams, including sales, IT, Marketing and operations, to ensure online effort align with overall business objectives.
With Qualifications:
• Minimum 2 – 3 year in hospitality management, preferably as same position in villas, resorts or boutique hotels.
• Bachelor degree in Marketing, Business Administration.
• Strong communication and project management systems
• Excellent analytical and problem-solving abilities,
• Ability to adapt quickly to changing market conditions and technology.
• Familiar with online booking engines and property management systems.
