E-Commerce Supervisor

Patris Official

Rp6,000,000 - 7,000,000/Month

Operations & Customer Service E-Commerce Operations

Full-Time · On-site

Minimum Associate Degree

1 - 3 years of experience

This job post is managed by

Ricco Antonius

Premium Employer

Job Requirements

On-site

1 - 3 years of experience

Minimum Associate Degree

Skills

Communication Skills

Problem Solving

Leadership

Data Analytics

Microsoft Excel

Administration

Job Benefits

THR

Career Path

Meal Allowance

Laptop Provided

Near Public Transport

Work Insurance

Annual Leave

Health Insurance

Team-building events

Job description for E-Commerce Supervisor at Patris Official

E-Commerce Supervisor - Job Responsibilities

1. Online Channel Strategy & Optimization

- Menyusun dan mengimplementasikan strategi pertumbuhan GMV melalui berbagai channel online, meliputi Marketplace, Affiliate, dan Live Commerce.

- Menentukan strategi channel mix bulanan dengan mengoptimalkan potensi organic traffic, paid advertising, dan affiliate marketing.

- Memantau, menganalisis, dan mengoptimalkan performa masing-masing channel secara berkala untuk mencapai target penjualan.

2. Campaign & Promotion Management

- Mengelola dan mengevaluasi seluruh perencanaan campaign serta program promosi di marketplace sebelum pelaksanaan.

- Mengkoordinasikan kalender campaign dan promosi online dengan tim Branding serta memastikan kesiapan stok bersama tim Product & Operations.

- Melakukan evaluasi performa setiap campaign (post-campaign review) serta mengidentifikasi peluang perbaikan untuk meningkatkan efektivitas campaign berikutnya.

3. Performance Marketing Management

- Mengawasi pengelolaan budget dan efektivitas aktivitas advertising melalui Shopee Ads, Meta Ads, dan TikTok Ads untuk memastikan pencapaian target ROAS.

- Menganalisis performa iklan dan creative untuk mengoptimalkan efisiensi biaya serta hasil penjualan.

- Berkolaborasi dengan tim Branding dalam pengembangan dan pembaruan materi creative berdasarkan hasil evaluasi performa iklan.

4. Affiliate & Live Commerce Management

- Mengembangkan dan mengawasi strategi affiliate marketing untuk meningkatkan kontribusi GMV, produktivitas affiliate, serta ROI program.

- Mengarahkan strategi Live Commerce, meliputi perencanaan jadwal, pemilihan produk unggulan, strategi penjualan, dan evaluasi performa live session.

- Memastikan seluruh aktivitas Affiliate dan Live Commerce berjalan efektif serta berkontribusi terhadap pencapaian target penjualan.

5. Team Leadership & Performance Management

- Memimpin dan mengembangkan tim Online Channel, termasuk Affiliate Specialist, Performance Marketing Specialist, dan tim terkait.

- Menetapkan target kerja, memonitor pencapaian KPI, serta memastikan efektivitas dan produktivitas tim.

- Melaksanakan sesi one-on-one secara berkala dan performance review untuk mengevaluasi kinerja serta pengembangan kompetensi anggota tim.

Kualifikasi

Kualifikasi Wajib:

- Memiliki pengalaman kerja 5–8 tahun di bidang E-Commerce atau Digital Marketing, dengan minimal 2 tahun pengalaman memimpin tim.

- Memiliki rekam jejak yang terbukti dalam mengelola dan meningkatkan GMV marketplace di Indonesia sebagai tanggung jawab langsung.

- Memahami secara mendalam ekosistem marketplace Indonesia, khususnya Shopee, Tokopedia, dan TikTok Shop.

- Memiliki kemampuan analisis data dan pengambilan keputusan berbasis performa advertising, termasuk ROAS, CPA, CTR, dan Conversion Rate.

- Berpengalaman dalam mengelola serta mengembangkan program Affiliate Marketing dan/atau Live Commerce.

Kualifikasi yang Diutamakan:

- Memiliki pengalaman di industri D2C (Direct-to-Consumer), khususnya brand Fashion atau Lifestyle di Indonesia.

- Memiliki networking dan hubungan profesional yang baik dengan tim Growth atau Relationship Management marketplace.

- Memahami potensi TikTok Shop sebagai salah satu channel utama untuk mendorong pertumbuhan penjualan.

Interview process

Patris Official

Apparel & Fashion

51 - 200 employees

PATRIS is a fast-growing women’s fashion brand from Indonesia, founded in 2020 with a clear purpose: to empower women through confidence, comfort, elegance, and refined design.

Established during a period of global uncertainty, PATRIS was built on the belief that true confidence is shaped through everyday progress and meaningful steps. In less than four years, PATRIS has served millions of customers and sold more than 1 million products, building a strong presence across leading e-commerce platforms in Indonesia and becoming one of the country’s emerging women’s fashion brands.

Rooted in Indonesian craftsmanship, PATRIS collaborates with selected manufacturing partners and artisans to deliver products that combine premium quality, durability, elegant design, and timeless, classy aesthetics at accessible prices. Each collection is thoughtfully created to support modern women in their professional, social, and personal journeys — empowering them to walk confidently with grace at every stage of life.

Our vision is to become a leading women’s fashion brand from Indonesia with strong national presence and growing international recognition. Our mission is to continuously innovate, strengthen product excellence, expand our omnichannel presence both online and offline, and deliver world-class customer experiences.

At PATRIS, people are the foundation of sustainable growth. Our culture is built on core values of integrity, craftsmanship, collaboration, innovation, accountability, and continuous learning. We foster a professional, inclusive, and high-performance environment where individuals are empowered to take ownership, develop leadership, and grow together with the organization.

As we continue to expand our products, partnerships, and offline presence, PATRIS remains committed to building not only a strong fashion brand, but also a workplace where talent thrives and meaningful impact is created.

Melangkah Bersama PATRIS — Walking Forward with Confidence.

Office address

Main Space PATRIS - Jl. Balita No.95, 006/001, Kel Katulampa, Kec Bogor Timur, Kota Bogor.

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